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contact@assutech.com 01 30 09 68 90 Monday to Friday, 9am - 6pm
Assutech — Business IT & Telecoms MSP

Your IT infrastructure, designed, secured and monitored.

A phone system that drops calls, saturated Wi-Fi, a backup nobody has ever tested: when IT and telecoms are split across five suppliers, nobody is really accountable. Assutech designs, installs, monitors and maintains the whole thing — with one point of contact who knows your infrastructure. And when something fails, the alert reaches us before it reaches you.

Network & cabling · Telecoms & communication · Security & data · Operations & retail

Managed IT from €9per workstation per month — estimate your budget in 30 seconds
No commitment
Greater Paris and nationwide
Response within 4 working hoursclients under contract
Green IT commitment
What we cover, end to end
  1. Infrastructure & networkservers, Wi-Fi, certified cabling, carrier link
  2. Workstations, servers & IP phonesPCs, servers and IP handsets, installed and maintained
  3. Cybersecurityfirewall, backup, access management
  4. Continuous monitoringwatched before you notice the outage
Four links, one party accountable. No hand-off to a subcontractor.

100%
On-site installation & configuration
0
hand-offs to a subcontractor
FR
French company
24/7
monitoring of critical services
300
clients supported in IT and telecoms
2.8 min
first-response time, three-year average
4.9/5
satisfaction across 10,543 client ratings — Zoho Desk
4 h
response time in working hours, clients under contract
Our disciplines

Four families of expertise, one accountability

Everything that keeps your IT and telecoms running. Take the lot, or one domain at a time — whatever we take on, we answer for alone.

Network & cablingCertified cabling · Networks · Servers & workstations
Telecoms & communicationIP phones · Carrier · Connectivity
Security & dataCybersecurity · Video · Cloud · Access
Operations & retailManaged services · Printing · Shelf labels
Four families, but not a bundle.

Each domain is contracted separately, and one-off work — a cabling job, a migration, a callout — commits you to nothing. The full chain is an option, not a condition.

Our managed-service contracts are annual and renewable, because vendor licences are. What is not annual is your documentation: asset inventory, labelling plan, acceptance records, administrator accounts. It is yours, and you leave with it.

Before monitoring

You cannot protect what you cannot see

Most companies believe they know their estate — until they have to answer precisely to a cyber insurer, an auditor or a NIS2 deadline. Our first job is not to monitor, it is to take stock.

  • What is actually plugged in to your network today?
  • Who uses which machine, and since when?
  • Which workstations no longer receive updates?
  • Which subscriptions are you paying for services that stopped?

Without answers to those four questions, monitoring stays partial and a security policy rests on assumptions.

01SeeCredential-free network scan: workstations, servers, printers, access points, IP phones, cameras — including agentless devices nobody manages any more. Tools: NinjaOne, complemented by Lansweeper on heterogeneous estates.
02KnowWhat is out of support, what is no longer backed up, what is coming out of warranty, what is being paid for twice.
03ActPatches deployed, remote takeover, replacements anticipated rather than endured. The same tool sees and acts: NinjaOne.
See how we work, step by step
Continuous monitoring

We don’t fix it faster. We fix it before.

A disk starting to reallocate sectors, a machine falling behind on updates, a backup that no longer runs: these signals exist for days before the failure. They simply have to be read.

Ten machines of a fleet polled continuously: six compliant, four raising alerts — updates 47 days overdue, a server disk in pre-failure, antivirus disabled, a full system disk — and, under each, the action taken with no call from the user.
8 hper week

of downtime avoided, on average, for a client under a managed-service contract.

Where this figure comes from. An estimate built on our own operational data — Zoho Desk tickets, CRM history and call logs — relating incidents handled before they were reported to the downtime they would otherwise have caused. It is an order of magnitude measured across our own fleet, not a measurement taken at your site.

Client testimonial
“Assutech’s support was key to avoiding the problems you would expect.”

Jean-Michel Mougeolle, IT Director, Mikit

French house builder, franchise network

Replacement of an end-of-life PBX with a Wildix IP PBX, at head office and across the network. Cutover completed over a single weekend: hardware prepared and configured beforehand, handsets doubled up on the desks, first phones live on the afternoon of the switch.

Filmed at the time of the deployment and published by Wildix on their channel. Interview in French. Check it at 5 min 52 on YouTube

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Let's talk about your infrastructure

Free, no-commitment audit.

Request a free audit 01 30 09 68 90
Free self-assessment

How does your IT infrastructure measure up?

6 questions, 2 minutes: get a quick assessment of your IT maturity and your most pressing risks.

1. Is your critical data backed up automatically, including off-site?

2. Are your logins protected by multi-factor authentication (MFA)?

3. Does your phone system run on a modern cloud platform rather than an ageing on-premise PBX?

4. Have your cabling and network equipment been updated in the last 5 years?

5. In a major outage, do you know how quickly your business could be running again (defined RTO/RPO)?

6. Is your IT estate managed across its full lifecycle (replacement, WEEE recycling)?

Green IT

Leaner IT infrastructure, not a marketing line

Refurbished hardware where it makes sense, sensible infrastructure sizing, WEEE recycling of end-of-life equipment and a preference for remote maintenance to limit travel: reducing environmental impact is built into every stage of our work, not bolted on for show.

Circular economy
Energy efficiency
WEEE recycling
Discover our Green IT commitment
Assutech engineer patching a cabinet on a client site
One of our salaried engineers on site. No link in the chain is subcontracted.
Our teams

Everything done by our own staff, on site

No chain of subcontractors: the audit, the installation, the configuration and the follow-up are handled by the same people. Whoever answers the phone knows your setup because they built it.

  • Audit, advice and deployment across your entire IT & telecoms infrastructure
  • Installation and configuration carried out on site by our engineers
  • Incidents found and fixed before you call
  • Scalable solutions matched to your company's size and needs
Our method

A clear process, from first conversation to continuous monitoring

Four stages, always the same, whatever the project. You know at every moment where you stand and what comes next.

01

Audit

Analysis of your existing infrastructure and business requirements.

02

Recommendation

A proposal matched to your company's size and budget.

03

Deployment

On-site installation and configuration by our technical teams.

04

Monitoring & anticipation

Fleet monitored continuously, patches deployed before an incident, hardware replaced before it fails.

Sectors we serve

Infrastructure that fits the way you work

An accountancy practice, a logistics warehouse and a retail chain have neither the same constraints nor the same priorities. Our IT and telecoms solutions are sized around the business, not the other way round.

Large-scale retailCegid Retail · SAP Retail & chainsCegid · Lightspeed Food & beverageAkanea Agro · Copilote ConstructionOnaya · Sage Batigest Vocational trainingDigiforma · Dendreo Legal servicesGenapi · Secib (Septeo) Industry & manufacturingSage X3 · Clipper HealthcareDoctolib · Weda HospitalityZelty · Lightspeed Large-scale retailCegid Retail · SAP Retail & chainsCegid · Lightspeed Food & beverageAkanea Agro · Copilote ConstructionOnaya · Sage Batigest Vocational trainingDigiforma · Dendreo Legal servicesGenapi · Secib (Septeo) Industry & manufacturingSage X3 · Clipper HealthcareDoctolib · Weda HospitalityZelty · Lightspeed

Examples of the business software we come across on these sites. These vendors are not Assutech partners: we work on the infrastructure that runs them — workstations, network, backup, connectivity.

We work with companies of every size, across every sector. Your line of business not listed ? Let's talk — infrastructure is always designed to fit.

Deliverables & compliance

What you keep, once we have gone

An installation is judged on what it leaves behind. You are not left with a promise but with documents — measurements, plans, inventory, traceability — that stay valid for years, including if you one day change provider.

  • Acceptance fileOn handoverThe certification report for every link: length, attenuation, crosstalk, PASS or FAIL. Outlet by outlet, dated and tied to the test instrument used.
  • Labelling plan & rack schematicOn handoverWhich wall outlet maps to which patch port, labelled on site and recorded on plan. Your next engineer will thank you.
  • Asset inventoryKept currentHardware, serial numbers, firmware versions, warranty and renewal dates. Updated as work is carried out, not frozen on go-live day.
  • Service reportsAfter every visitEvery visit logged: what was done, by whom, when. Available at any time from your client portal.
Certification reportExtract — Cat 6A copper linksSample
OutletCategoryLengthMarginResult
04Cat 6A11,6 m12,1 dBPASS
06Cat 6A11,3 m14,0 dBPASS
22Cat 6A17,1 m−0,3 dBFAIL
26Cat 6A17,4 m10,5 dBPASS

Extract from a real campaign: 24 links tested, 20 passing, 4 failing. A FAIL is not an accident: it is exactly what certification is for, found before go-live. The full report is downloadable below.

Download a full certification report (PDF, 27 pages)

A real, anonymised site. 24 Cat 6A links measured with a Fluke DSX-5000.

The standards these deliverables are held to

The framework we work within

Cabling

ISO/IEC 11801
The international standard for structured cabling: categories, maximum lengths and performance to meet.
EIA/TIA 568
The T568A/B pin assignment and termination rules, applied outlet by outlet.
Fluke DSX measurement
Every link measured and documented: length, insertion loss, crosstalk, remaining margin.

Data

GDPR
The processing and hosting of personal data belonging to your clients and your staff.
NIS2
The cybersecurity requirements imposed on covered entities and on their suppliers.

Environment & hardware

WEEE stream
Take-back and recycling of end-of-life equipment through an approved scheme.
Manufacturer warranties
Hardware declared and registered so the warranty actually applies the day you need it.

Standards and regulations that govern our work: these are not certifications held by Assutech.

An IT or telecoms project in mind?

Let's talk about your infrastructure. Quote within 48 hours, and a response within 4 working hours once you are under contract.

Request a quote 01 30 09 68 90
Or just leave your numberWe call you back the same working day.